1:1 Devices

We have been using eduthing for a number of years, they support us with every aspect of our IT from day-to-day problems with software to advising on large scale projects. eduthing helped us during the pandemic by quickly turning around loading software onto new Chromebooks and helping with the endless google suite questions to ensure remote learning was available to all. We have a good working relationship with the field engineers and are always able to get hold of the Primary Schools and Academies Director or Managing Director if the need arises.
When a problem has arisen, eduthing reacted quickly and professionally and are always open to suggestions in the way we work together.

In April 2019, following an extensive tender process, we selected eduthing to deliver a managed IT service at St Matthew’s. With a number of providers in the sector, it was crucial that we partnered with a forward thinking company to help devise a strategy to update our ageing IT infrastructure and classroom technology. Their educational experience and knowledge was key to ensure we invested our budget wisely, with  maximum impact and to best support teaching and learning. The upgrade gave us a solid platform to deploy remote learning quickly and effectively. In partnership with eduthing, we are now able to confidently take a  proactive approach to our IT.

We are delighted with our upgraded CCTV system installed in February 2021 by eduthing. The pictures are crystal clear and we can log in from any computer or via an app on our smart phones. The software is fairly straightforward to navigate and you can look at multiple views at one time or just concentrate on one camera. You can take stills as evidence and it has already been very useful, catching some silly behaviour from some rather red faced pupils.

The actual installation was quick and efficient. The engineers were very pleasant and worked closely with us to ensure we ended up with the best coverage of our site. They also provided and installed all appropriate signage so we had nothing to worry about.

Eduthing had inherited and supported since uptake in April, an archaic server setup. As we are a multi-site primary school (historically 3 independent schools that amalgamated in 2011) there were a number of physical servers and domains across the sites. This meant that we had no easily accessible central storage for all staff as well as meaning that staff who worked across multiple sites had different logins for each site.

The impact this project has had is immeasurable. Staff no longer have to wait 20 minutes for machines to start up and login, have access to data from whichever site they are on and also now have the option of accessing the network remotely if working from home. Where snagging issues were raised following the rebuild, a team of technicians were sent to each of the sites and these were quickly and sufficiently rectified. We now have a network and computers that staff, teachers, support and admin, can rely on and who don’t fear things going wrong with their IT during their lessons. The difference in the support that we continue to have, compared to our previous provider, is immeasurable.

There was only one company that we felt had the credentials to meet our exacting expectations, eduthing. The team of engineers worked above and beyond, not only in the physical transition, but in the ongoing support of staff and Senior Leaders with reassurance. The team worked above and beyond expectations, often late at night and into weekends. The online support from eduthing is available during working hours, with engineers able to resolve 99% of issues remotely and efficiently. We also have access to an onsite engineer for half a day per week. Both aspects of this support serve to reassure staff and students that we have the technology and infrastructure to achieve the world class education our students deserve.

While I am all too aware that eduthing manage the IT solutions in large schools, when it comes to a personal approach in a small special school, they are exceptional. We look forward to many more years on support.

We are delighted with the highly professional and efficient service the school has received following the decision to move our business to Eduthing. The staff are knowledgeable and proficient and offer a timely response to issues raised. We have been pleased to act on their recommendations. From the outset, we have enjoyed the collaborative, warm and friendly relationships with all Eduthing staff.

eduthing have been highly responsive and incredibly supportive to our school with our IT provision, which has been ever more significant during lockdown where we have been supporting pupils remotely alongside those in school. We continue to be impressed with our designated field engineer and the Primary Schools & Academies Director, who are both flexible, proactive and extremely knowledge and who approach every task with a positive can-do attitude. We have been delighted with the rapid and responsive support we have received from the company during a wide range of situations, these have been dealt with effectively and efficiently. eduthing are able to provide creative solutions to a broad spectrum of issues. We feel completely supported with our IT infrastructure, even when inevitable issues have occurred.
We wouldn’t hesitate to recommend eduthing as a IT support provider for other schools.

We cannot fault the support provided by eduthing. All staff take ownership of problems and stick with them through to resolution rather than them being passed around, which ultimately means issues are resolved quicker and with less input required from staff. They also have a real understanding of how a school works and that staff are not IT experts and try to find cost effective solutions that best fit staff and school  requirements. All the eduthing staff are very friendly and after only 10 months it already feels like they are all, not only a very necessary part of our school but also, a part of our school family.

We appointed Eduthing as our IT consultants in April this year and have been very pleased with the service so far. The ethos of the company conveyed by the Managing Director during the tender process and the Primary Schools & Academies Director during our initial meeting was exactly what we were looking for. The support team are always friendly and helpful and will be persistent when trying to resolve the issues within our technology. Our print release software was a particular nightmare, but Eduthing did not give up and we now have a solution.

Our system is in need of updating and we look forward very much to the outcome of the recent IT audit and working with Eduthing to improve hardware, speeds of data and our working practices. We have a lot of work to do and are confident that Eduthing will guide us through this process.

If you want expert, flexible, forward looking support for your IT needs, then I would suggest you look no further than eduthing. On top of the invaluable help desk (where any day to day issues are quickly dealt with) we have had support with: new servers; extending Wi-Fi access; installation of CCTV; roll out of google classroom and Chromebooks; roll out of Office 365; setting up our digital printer network; procurement of interactive  screens, PCs, iPads and Chromebooks (all at very competitive prices) and the benefit of experts who listen to our needs and are proactive in suggesting solutions. Like all schools we are heavily reliant on our IT infrastructure and with eduthing we feel that we are in safe hands.