Sustainable IT for Schools 

eduthing have provided us with incredible support, expertise, and resilience when they started working with us in January 2020. They provided a complete review of our IT infrastructure to identify what areas of improvement should be made to enhance teaching and learning. In the last 18 months we have finally got Wi-Fi, a complete infrastructure rebuild, better facilities in classroom, and superfast broadband. Students and staff have been able to use office 365 effectively to deliver live lessons for months. The dedicated helpdesk has acted promptly to resolve issues quickly in the evening or weekends if needed. The advice and service  we received has allowed us to plan financially to make more efficient use of resources and purchase new technology and reasonable prices. I highly recommend eduthing for all your IT needs.

Eduthing has transformed the IT at our one form entry primary school. A complete overhaul of the infrastructure, hardware and software has meant staff can work far more effectively and efficiently at school and at home; and most importantly, technology is now regularly used across the curriculum to support the children’s learning. The introduction of Chromebooks has transformed the way in which technology is used in lessons. Children engage in their learning through safe, easy and reliable devices and the children absolutely love them! Eduthing has been brilliant at any technical support that the school has needed- either remotely or in school, the service is very friendly, professional and helpful. Any issues are resolved quickly.

We are delighted with our upgraded CCTV system installed in February 2021 by eduthing. The pictures are crystal clear and we can log in from any computer or via an app on our smart phones. The software is fairly straightforward to navigate and you can look at multiple views at one time or just concentrate on one camera. You can take stills as evidence and it has already been very useful, catching some silly behaviour from some rather red faced pupils.

The actual installation was quick and efficient. The engineers were very pleasant and worked closely with us to ensure we ended up with the best coverage of our site. They also provided and installed all appropriate signage so we had nothing to worry about.

Having made the decision to roll out a Chromebook 1:1 scheme for September 2020 late into the summer term 2020, eduthing did a brilliant job in supporting the school too implement the scheme in a timely and effective manner. They helped in a range of different ways, producing materials for the promotion of the scheme all the way through to the careful managed handing out of the hardware at the start of the new term.  This was a complex roll out that was fraught with many different challenges; however, eduthing were there to help us at every step of the way, ensuring the project was a great success.

Eduthing have managed our IT provision for three years now. They have worked with us to completely re-design our infrastructure from the ground up, ensuring that our network provides reliable coverage across the site and secure access from a wide range of devices. The responsiveness of the support systems in place is excellent, with staff now confident that any issues they come across will be responded to quickly and effectively. Eduthing also work as a strategic partner; informing and supporting us with our plans to develop our IT resources, but also challenging us to be ambitious and achieve more. Throughout lockdown they not only ensured that we were able to provide a reliable online curriculum, they supported us to further evolve and improve that provision so that it is now second to none.

Eduthing are the third managed service provider I have had in Ash Manor School since I became headteacher and they stand head and shoulders above the others. They invested a considerable amount of time at the start of the contract ensuring that our system was dramatically improved and in less than a year the provision in the school is significantly better for staff and students.

The eduthing staff respond quickly to issues and during the school closures have been invaluable, ensuring that staff and students can work from home, are always available for anyone who needs training or advice and supporting our remote learning provision. Eduthing understand education and respond accordingly; I am very pleased that we chose them to work with us.

Eduthing had inherited and supported since uptake in April, an archaic server setup. As we are a multi-site primary school (historically 3 independent schools that amalgamated in 2011) there were a number of physical servers and domains across the sites. This meant that we had no easily accessible central storage for all staff as well as meaning that staff who worked across multiple sites had different logins for each site.

The impact this project has had is immeasurable. Staff no longer have to wait 20 minutes for machines to start up and login, have access to data from whichever site they are on and also now have the option of accessing the network remotely if working from home. Where snagging issues were raised following the rebuild, a team of technicians were sent to each of the sites and these were quickly and sufficiently rectified. We now have a network and computers that staff, teachers, support and admin, can rely on and who don’t fear things going wrong with their IT during their lessons. The difference in the support that we continue to have, compared to our previous provider, is immeasurable.

We cannot fault the support provided by eduthing. All staff take ownership of problems and stick with them through to resolution rather than them being passed around, which ultimately means issues are resolved quicker and with less input required from staff. They also have a real understanding of how a school works and that staff are not IT experts and try to find cost effective solutions that best fit staff and school  requirements. All the eduthing staff are very friendly and after only 10 months it already feels like they are all, not only a very necessary part of our school but also, a part of our school family.

Since its incorporation Eduthing has provided our School with IT infrastructure management and IT strategy development, together with operational technical support and oversight of our student Chromebook scheme. They have provided an incredibly reliable service to the School throughout and are always prepared to go that ‘extra mile‘ if any network issues arise.

We have been using Eduthing for a number of years, they support us with every aspect of our IT from day-to-day problems with software to advising on large scale projects. Eduthing helped us during the pandemic by quickly turning around loading software onto new Chromebooks and helping with the endless google suite questions to ensure remote learning was available to all. We have a good working relationship with the field engineers and are always able to get hold of the Primary Schools and Academies Director or Managing Director if the need arises.
When a problem has arisen, Eduthing reacted quickly and professionally and are always open to suggestions in the way we work together.