Integrated Security for Schools and Multi-Academy Trusts

Eduthing have managed our IT provision for three years now. They have worked with us to completely re-design our infrastructure from the ground up, ensuring that our network provides reliable coverage across the site and secure access from a wide range of devices. The responsiveness of the support systems in place is excellent, with staff now confident that any issues they come across will be responded to quickly and effectively. Eduthing also work as a strategic partner; informing and supporting us with our plans to develop our IT resources, but also challenging us to be ambitious and achieve more. Throughout lockdown they not only ensured that we were able to provide a reliable online curriculum, they supported us to further evolve and improve that provision so that it is now second to none.

We are delighted with the highly professional and efficient service the school has received following the decision to move our business to eduthing. The staff are knowledgeable and proficient and offer a timely  response to issues raised.  We have been pleased to act on their recommendations. From the outset, we have enjoyed the collaborative, warm and friendly relationships with all eduthing staff.

Having made the decision to roll out a Chromebook 1:1 scheme for September 2020 late into the summer term 2020, eduthing did a brilliant job in supporting the school too implement the scheme in a timely and effective manner. They helped in a range of different ways, producing materials for the promotion of the scheme all the way through to the careful managed handing out of the hardware at the start of the new term.  This was a complex roll out that was fraught with many different challenges; however, eduthing were there to help us at every step of the way, ensuring the project was a great success.

We appointed Eduthing as our IT consultants in April this year and have been very pleased with the service so far. The ethos of the company conveyed by the Managing Director during the tender process and the Primary Schools & Academies Director during our initial meeting was exactly what we were looking for. The support team are always friendly and helpful and will be persistent when trying to resolve the issues within our technology. Our print release software was a particular nightmare, but Eduthing did not give up and we now have a solution.

Our system is in need of updating and we look forward very much to the outcome of the recent IT audit and working with Eduthing to improve hardware, speeds of data and our working practices. We have a lot of work to do and are confident that Eduthing will guide us through this process.

We are delighted with the highly professional and efficient service the school has received following the decision to move our business to Eduthing. The staff are knowledgeable and proficient and offer a timely response to issues raised. We have been pleased to act on their recommendations. From the outset, we have enjoyed the collaborative, warm and friendly relationships with all Eduthing staff.

Eduthing has transformed the IT at our one form entry primary school. A complete overhaul of the infrastructure, hardware and software has meant staff can work far more effectively and efficiently at school and at home; and most importantly, technology is now regularly used across the curriculum to support the children’s learning. The introduction of Chromebooks has transformed the way in which technology is used in lessons. Children engage in their learning through safe, easy and reliable devices and the children absolutely love them! Eduthing has been brilliant at any technical support that the school has needed- either remotely or in school, the service is very friendly, professional and helpful. Any issues are resolved quickly.

Eduthing are the third managed service provider I have had in Ash Manor School since I became headteacher and they stand head and shoulders above the others. They invested a considerable amount of time at the start of the contract ensuring that our system was dramatically improved and in less than a year the provision in the school is significantly better for staff and students.

The eduthing staff respond quickly to issues and during the school closures have been invaluable, ensuring that staff and students can work from home, are always available for anyone who needs training or advice and supporting our remote learning provision. Eduthing understand education and respond accordingly; I am very pleased that we chose them to work with us.

We have been with eduthing from the outset and have always found them to be professional and responsive to our school’s needs. The engineers fit into and understand school life and we consider them part of our team. The helpdesk is friendly and well organised with many issues resolved remotely and promptly. We all appreciate the on-demand visits introduced last year, a fantastic addition to an already excellent service.

During the pandemic eduthing have continued to offer outstanding support and confirmed themselves as the right choice for our school. They ensured our remote education platform was set up and ready to go to ensure our pupils could access everything required for home schooling. This removed a huge burden from the staff and enabled them to focus on teaching. eduthing have helped to shape our future IT programme and provided advice and solutions as requested. We are in a much stronger position knowing we can rely on them and that they deliver.

We have been using eduthing for a number of years, they support us with every aspect of our IT from day-to-day problems with software to advising on large scale projects. eduthing helped us during the pandemic by quickly turning around loading software onto new Chromebooks and helping with the endless google suite questions to ensure remote learning was available to all. We have a good working relationship with the field engineers and are always able to get hold of the Primary Schools and Academies Director or Managing Director if the need arises.
When a problem has arisen, eduthing reacted quickly and professionally and are always open to suggestions in the way we work together.

Since its incorporation Eduthing has provided our School with IT infrastructure management and IT strategy development, together with operational technical support and oversight of our student Chromebook scheme. They have provided an incredibly reliable service to the School throughout and are always prepared to go that ‘extra mile‘ if any network issues arise.