What makes us different
When you work with us you get the benefits of our wrap around support, you get your allocated onsite engineering time. Our support service has been designed especially for schools.
Reliable telephone and email support with no tech jargon!
- Quick resolution times using remote access technology
- Focused and efficient to deliver maximum results with minimum disruption
- Highly responsive in the event of an emergency
- We only work in the education sector
- Telephone and email support
- Service level transparency through detailed reports
- Emergency on-site server response
- Whole School Service Desk
- Inclusive IT Strategic Review & Strategy Development
- Inspection support
- Remote Pro-active checks preventing IT problems
- Our engineers carry stock items to maximise site visits
- Dedicated onsite engineer, service desk analyst and area manager